Tuesday, June 2, 2009

Voice 2.0 matters!

The Voice is the quickest way of interaction, last years the "multimedia revolution" and internet moved the focus away from voice, but now the current scenario favouring the convergence and mash-up concepts are coming back to take again the voice and take the most of it.
Voice 2.0 are not related only with transport method and signalling (VoIP/SIP) but also the use and the combination with different solutions. You can find interesting definition here.
Voice can take profit from the "building blocks" trend, in order to build up very complex and powerful solutions. Till now...

a) Voice could be carried using legacy PSTN, VoIP, IP streaming, and 2 way Push To Talk (also IP)
b) Voice could be recognized (ASR), voice can be generated from text (TTS) and voice can be transcripted to text
c) Voice could be used for interaction (IVR) and this interaction can be designed easily using VXML & CCXML protocols.

From now on VOICE can be used as additional input/ouput source/destination in ubiquous /convergent solutions, voice mash-ups can be created to merge voice, mobility, web 2.0 creating powerful sinergies. Media task reporting, social media new concepts, personals assistant solutions, emergencies and law enforcement fields will be benefited.

Currently there are companies offering "building blocks" to be combined and interoperated with 3rd party applications easily: SpinVox (voice to text matching), Voxeo (cloud IVR), IfbyPhone, etc).
Solaiemes wants to offer new enablers to use voice combined with Web and Mobililty. Using our VoxServe and LiveServe platforms combined we can create a web based push to talk client to interact with mobiles, working as a dispatcher and also as media repository without installing external apps at pc or mobile. Watch our alfa demo.

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